Please note: Depending on where you live, this Privacy Policy may be provided in more than one language for your convenience. However, the English version is the legally binding version.

The titles and headings in this policy are provided for ease of reading only and do not have legal significance.

This Privacy Policy explains how Ink Hiveco, its businesses, and affiliated companies (“Ink Hiveco,” “we,” “us,” or “our”) collect, use, and protect your personal information. It describes what information we collect, why we collect it, and how it is used when you visit websites that link to this Policy (each a “Website” and collectively the “Websites”) and when you use any related services (the “Solutions”).

Introduction

Please read this Privacy Policy carefully. It applies to all interactions between you and Ink Hiveco, including information about Ink Hiveco products, services, and any other Ink Hiveco information that references this Policy.

Teenagers and younger users may find it helpful to review our privacy guidance designed specifically for young people, which highlights information relevant to them.

Individuals located in the United States may review our U.S. State Data Privacy Notice and Consumer Health Data Privacy Policy to understand additional rights available under applicable U.S. data privacy laws.

We value transparency and respect your privacy. This Policy is written in clear language and organized in a simple structure to help you understand how your information is handled. This Policy forms part of your agreement with us and must be read together with any applicable terms of service or license agreements.

Please read this Policy carefully before using our Solutions. If you do not agree with its terms, please do not access or use our Services. If you have any questions regarding this Policy or your privacy rights, please contact our Data Protection Officer at info@inkhiveco.com.

Information about you that we gather

Ink Hiveco collects information from you when we connect with you for the reasons listed below, such as running our business properly and giving you the best experience on our website. This information is given by you directly when you make an Ink Hiveco account, manage your organization's licensing account, send a search query to Bing, sign up for an Ink Hiveco event, upload a file to OneDrive, sign up for Ink Hiveco, or contact us. A small part of it goes to us because we collect data about how you use our website and get help from it. Besides that, we get information from Ink Hiveco's subsidiaries, allies, and other third parties.

We process your data for a number of legal reasons and permissions, which are sometimes called "legal bases." These include your permission, the need to enter into and perform contracts, and to meet our legal responsibilities. The reasons and bases for processing data are listed below.

Aside from that, we also get information from other sources. We protect data that we get from third parties by following the steps outlined in this statement and any other rules set by the source of the data. The following third-party sources change over time:

  • We buy demographic data from data companies to add to the data we already have.
  • Some solutions let other people see user-generated content from their service, like reviews of local businesses or public posts on social media.
  • Service providers for communication, like email and social networks, when you permit us to view your information.
  • Service providers that help us figure out where your gadget is.
  • Partners with whom we give services under both of our brands or do marketing together.
  • Developers who use Ink Hiveco's knowledge to make experiences.
  • Other companies that offer experiences through Ink Hiveco data.
  • Sources that anyone can access, like open public sector, research, and commercial data sets, as well as other data sources.

This privacy statement has information about how we handle your data if you work for a company or school that uses Ink Hiveco. Visit the Enterprise and developer products section to learn more. See the "Ink Hiveco account" parts for more information if you are a user of an Ink Hiveco website or an Ink Hiveco account that your company gives you.

You can pick and choose what technology you use and what information you share. You can say no when asked to give sensitive information. To work and give you an answer, many of our sections need some personal information. You can't get to an area or feature if you don't give the information that is needed to run it and give you access to it. In the same way, if you don't give us the personal information we need by law or to enter into or carry out a deal with you, we won't be able to do either. If this is related to information you're already using, we may have to stop or cancel it. If this is the case, we will let you know at the time. If you don't want to share personal information and choose not to, tools like personalisation that need the information will not work for you.

We collect information about you based on how you interact with Ink Hiveco, the choices you make (like your privacy settings), the information and services you use, where you are, and the laws that apply.

Some of the information we gather is the following:

  • Name and contact information: first and last name, email address, mailing address, phone number.
  • Credentials: passwords, password hints, and other security details.
  • Demographic details: age, gender, country, and preferred language.
  • Payment information: payment instrument numbers and related security codes.
  • Subscription and licensing data: licenses, subscriptions, and usage rights.
  • Interactions: information about how you use Ink Hiveco services.

Additional data may include:

  • Name and contact information: This includes your first and last name, email address, mailing address, phone number, and other similar information.
  • Credentials are things like passwords, password tips, and other similar security information that are used to log in and get into an account.
  • That which tells about you, like your age, gender, country, and favourite language.
  • There is information that is used to handle payments, like your payment instrument number (like a credit card number) and the security code that goes with it.
  • Subscription and licensing info: This is data about your licenses, subscriptions, and other rights.
  • Interactions: Information about how you use Ink Hiveco...

For some things, like search results, this is the data you give it in order to use it. This is the data we make in other situations, like when we get mistake reports. Here are some more examples of contact data:

  • Device and use information: We collect information about your device and the features and information you use. This includes your hardware and software, how our printers work, and your settings. As an example: Look through history. Information about the sites you visit
  • Look through history: Information about the sites you visit.
  • Data about the device, its connections, and its settings: Information about your gadget, how it is set up, and networks that are close by. For instance, information about the operating systems and other apps that are on your device, such as product keys. IP location, device identifiers (like the IMEI number for phones), regional and language settings, and details about nearby WLAN access points are some of the other things that are sent.
  • Performance data and notes on errors: The goods' performance and any issues you have with them, along with error reports. Error reports, which are sometimes called "crash dumps," can include information about the hardware or software that caused an error, the files that were open when the error happened, and other software on your device.
  • Data and help with problems: When you ask for help from Ink Hiveco, the information you give us is used to help you. Such as your contact or authentication information, the content of your chats and other interactions with Ink Hiveco, information about the state of your device, and information about the products you use that are related to your help request. When you call or chat with one of our representatives, like when you need help with a problem, your call or chat may be listened to and taped.
  • Data on bot use: Information about how to interact with bots and skills that are available through Ink Hiveco, including bots and skills that are offered by third parties.
  • Favourite things and interests: Information about your favourite things and the sports teams you follow, the programming languages you like to use, the stocks you keep an eye on, or the places you add to keep an eye on things like traffic or the weather. We can figure out your hobbies and favourites from other information we collect, like how you use websites where our technology is used to show or measure ads, as well as the information you give us directly.
  • Consumption of content info: Data about media material, like TV shows, movies, music, podcasts, books, apps, and games.
  • Finds and gives orders: You can use search queries and commands when you use Ink Hiveco information for search or linked work-related features, like talking to a chatbot.
  • Data on voice: Your voice data, which is sometimes called "voice clips," includes things like search queries, commands, or dictation that you say. It may also include sounds in the background.
  • Text, drawing, and typing information: Text, drawing, and typing data and information about it. When we collect "ink data," for instance, we record details about where your inking tool is placed on your device.
  • Images: Pictures and information about them, like photo metadata. For instance, when you use a Bing image-enabled service, we collect the picture you send.
  • Getting in touch and making friends: You can use information about your friends and relationships to share information, keep track of contacts, talk to other people, or get more done.
  • About people: Details about your connections and contacts with other people and groups, like the activities you take part in (like events, activities you don't like, etc.) with other people and groups.
  • Data on location: Information about where your gadget is, which may or may not be accurate. For example, we use the Global Navigation Satellite System (GNSS) (like GPS) to get information about where we are and what cell towers and Wi-Fi hotspots are close by. You can also figure out where a device is by looking at its IP address or information in your account page that tells you more general information, like a city or postal code.
  • Other things: When you use our information, you give us other information. You can use the Xbox network to send data like the buttons you press on an Xbox wireless mouse, the number of steps you take with Kinect, and other sensor data when you use devices with the right sensors. If you come to an in-store event or register for it, we'll collect the information you give us. If you enter a prize contest, we'll collect the information you put into the form.

Content. The information in your files and the messages you send, receive, make, and manage. For instance, if you use Skype to send a file to another Skype user, we need to get the information about that file so that we can show it to both of you. If you use Outlook.com to receive an email, we need to collect the content of that email in order to send it to your inbox, show it to you, let you reply to it, and store it until you delete it. When we give you goods, we also collect the following information:

  • Communications, such as voice, video, and writing (typed, handwritten, dictated, or otherwise) in a chat, email, message, call, or meeting request.
  • You can keep, get, or do other things with photos, pictures, songs, movies, software, and other media or documents in our cloud.
  • Video clips or records. Events and actions at Ink Hiveco buildings, stores, and other places are recorded. If you come into Ink Hiveco or another building, or if you go to a taped Ink Hiveco event, we may use your voice and image data.
  • Rates and comments. Information you give us and the messages you send us, like survey results, comments, and reviews of products you buy.
  • Data on traffic. Information that is made when you use Ink Hiveco's communication option. Information about your traffic shows who you've talked to and when you talked to them. We'll only use your traffic data as needed to keep our contacts going and make them better, and you agree to this.

The parts below that talk about specific pieces of information explain how to collect data for those pieces of information.

Some Additional Information

We take a lot of steps to make sure that your data is safe, including processing it in a way that follows our rules. Our goal is to be clear about how we use and process your information and to give you control over your privacy.

Note

Product names, trademarks, and protected brands belong to the people who own them. If it's not made clear, inkhiveco.com is not connected with any company and is a separate service provider.

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